Crisis & Emergency Service’s Contacts

Emergency services

Emergency services are available 24 hours 7 days a week

Service Phone
Ambulance, fire or police 000 
Royal Children’s Hospital (03) 9345 5522
State Emergency Services 132 500
Nurse on Call 1300 606 024
Poisons Information 13 11 26

 

Crisis and support services

Crisis and support services listed are available 24 hours 7 days a week, unless marked with **

Alcohol and other drugs
Service Phone
DirectLine 1800 888 236
Drug and Alcohol Line 1800 136 385
Family Drug Help 1300 660 068

Children, family and youth
Service Phone
Child Protection 1300 664 977
Kids Helpline 1800 551 800
Men’s Line 1300 789 978
Mental Health Youth Assessment Team 1800 445 511
**Parent HelpLine (8 am to midnight) 13 22 89
**Pre and Post Natal Support Line 1300 555 578

 

Domestic violence
Service Phone
Centre Against Sexual Assault House 1800 806 292
Safe Steps Family Violence Response Centre 1800 015 188

 

Emergency food relief
Service Phone
**CareWorks SunRanges Inc (03) 9740 5061
**Northpoint Centre Food Pantry (03) 9338 1898
**The Salvation Army (03) 9744 2095
**St Vincent De Paul 1300 305 330

 

Problem gambling
Service Phone
Gambler’s Helpline 1800 858 858
Gambler’s Help Youthline 1800 262 376

 

Housing
Service Phone
**Broadmeadows Office of Housing (03) 9309 1255
Homelessness Support Line 1800 825 955

 

Life issues
Service Phone
**Beyond Blue 1300 224 636  
LifeLine 13 11 14
**Salvation Army Crisis (9 am to 11 pm) 1800 627 727
Suicide Helpline 1300 651 251
Mental Health Assessment Team 1800 888 320